Shipping policy

General

  • Hidden Key Boxes, Journals, and other ART are usually shipped via USPS or UPS.
  • There is an option when checking out, under shipping method, for faster shipping.
  • You will receive an email with a tracking number once the lable is made. 
  • Unless otherwise specified, items are processed and shipped within 3-5 days after purchased. 

International Shipping 

  • Depending on your country and their laws, you might be responsible for paying duites, VAT, import taxes, or other fees.
  • Import taxes, VAT and other customs fees are not included in the price.
  • International packages are shipped through USPS by default
  • For quicker international shipping options, you can choose under shipping method.
  • Once a package leaves my possession, I cannot control how quickly it is delivered to you. 

Customs, Duties and Fees

Lunar Art House does not pay for duties, custom fees, VAT or other import taxes. It is not included in the purchanse price.

It is the responsibility of the customer. 

Merch, Clothing, Stationary…

  • Merch items are made and shipped from a third party print on demand service, not from myself personally.
  • Merch items in one order might ship separately, and take up to 7 days to process and ship.